Agent Studio 2.0 — multi-step workflows are live

Build AI agents that

actually close the loop

One platform for support, sales and internal assistants. Connect your data, define the workflow, and ship an agent that answers, acts and escalates on its own.

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No credit card

SOC 2 Type II

Deploy in a day

Support Agent

· prod · v14

Running

My invoice from March charged twice. Can you fix it?

I found two charges on invoice #4821 for $240 each. I’ve refunded the duplicate — it should land in 3–5 business days.

Perfect, thanks.

Message Support Agent?

AGENT RUN

Intent classified

billing.duplicate_charge

Retrieved context

3 docs · 2 records

Action executed

stripe.refund · $240.00

Resolved

no hand-off · 4.2s

retrieval

3 sources matched

tool call

200 OK

stripe.refund(
in_4821, 240.00
)

resolution

61%

no human

Trusted by product teams at

Loopwork
Parallel
Hexley
Northwind
Cadence
Aperture

conversations handled daily

uptime across all regions

faster first response

teams in production

Platform

Everything an agent needs to do real work

Not just a chat window. Retrieval, tools, guardrails and analytics - connected as one system.

Analytics that name the problem

Resolution rate, deflection and hand-off reasons, clustered by topic - with the transcript one click away.

resolved without hand-off

61% / +14 pts

Tools & actions

Refunds, CRM updates, bookings. Every call is typed, logged and reversible.

stripe.refund

120ms

hubspot.update

88ms

calendar.book

running

Multi-channel

One agent across widget, email, WhatsApp, Slack and voice - shared memory and policies.

widget

slack

voice

Custom training

Index your docs, help center or database. Re-sync on a schedule, cite every answer.

help-center - 1,204 docs

notion - 380 pages

postgres - 2 tables

Guardrails & evals

Confidence thresholds, PII redaction, and a prompt change tested on 500 past conversations first.

eval - v15 candidate

+4.1%

Developers

Ship it in three lines, or wire it all the way down

A typed REST API, signed webhooks and first-party SDKs. Same agent, same logs, same guardrails.

Streaming responses over SSE, with tool events in the same stream

SDKs for TypeScript, Python and Go, generated from the same spec

Signed webhooks for hand-off, resolution and low-confidence events

your app

agent run

webhook back

api.auvex.ai
# create a conversation turn
POST https://api.auvex.ai/v1/messages
Authorization: "Bearer av_live_xxxx"
{
  "agent_id": "ag_support_prod",
  "message": "Where is order 4821?",
  "user": { "id": "u_2049" },
  "stream": true
}
# -> 200 OK
{ "reply": "It ships tomorrow...", "confidence": 0.94 }
200 OK142msregion: eu-west-1
v1 · stable

How it works

Live in three steps

01

02

03

Connect data

Sync your help center, Notion, Drive or database. Indexing takes minutes and stays fresh on a schedule.

Notion

Zendesk

Postgres

Train agent

Describe the job in plain language, attach tools, set tone and escalation rules. Test against real transcripts before shipping.

tools

guardrails

evals

Deploy

Push to your widget, inbox or Slack. Watch resolution rate climb and roll back any version instantly.

widget

Slack

rollback

Use cases

One platform, four jobs

Same agent runtime, four different workflows — each with its own tools and escalation path.

Support

Resolve tier-1 tickets end to end

Refunds and reschedules without a human. Everything else escalates with the full transcript, sources and attempted tools attached.

ticket in

stripe.refund

resolved / 4.2s

auto-resolved

first response

Zendesk

Stripe

Sales

Qualify and book while you sleep

Pricing answers at 2am, scored against your ICP, straight into the right rep’s calendar.

ICP fit / acme.co

88 / 100

booked / Tue 10:30 / Priya

meetings booked

coverage

HubSpot

Internal

An IT and HR desk inside Slack

Answers from your own handbook, with per-user permissions respected on every lookup.

#ask-it / answered from handbook

#ask-hr / routed to @people-ops

pings saved / wk

to launch

Slack

Onboarding

Guide new users through setup

In-product walkthroughs that also flag the exact steps where people keep getting stuck.

workspace

data source

invite team

go live

3 / 4 / step 3 stalls most

activation

drop-offs found

Segment

Amplitude

Customers

What teams say

Loopwork

“We went from a 9-hour median first response to under two minutes. The agent now handles 61% of tickets on its own.”

Marta Iles

Head of Support, Loopwork

Parallel

“The eval suite is what sold us. We change a prompt and see exactly which past conversations would have broken.”

Devan Rao

Staff Engineer, Parallel

Hexley

“Pricing questions get answered at 2am and land in the right rep’s calendar by morning. Our reps stopped triaging inbound entirely.”

Alex Keane

VP Revenue, Hexley

Northwind

“Our internal IT agent shipped in a day and quietly removed about 40 Slack pings a week from my team’s plate.”

Sofia Neumann

IT Director, Northwind

Pricing

Priced per resolution, not per seat

Start free. Upgrade when the agent is doing real volume.

Starter

For a first agent in production

$49

/mo

Start free trial

—

1 agent, 1,000 resolutions/mo

—

Website widget + email

—

5 data sources

—

Community support

Frequently asked

Still unsure? Talk to an engineer — no sales script.

Most teams are answering real questions the same day. Connecting a help center and running the first evals takes under an hour; the rest is tuning tone and escalation rules.

First 100 resolutions free

Put an agent to work this week

No credit card, no sales call, no migration. Connect a data source and watch the first conversation resolve itself.

Get Started

Read the docs